FAQS

Xtra is known to be the country’s first ever digital gift platform. It connects Gift Senders, Merchants and Gift Receivers. Xtra is a platform from where any company or an individual person can send gifts or rewards to their employees, clients, distributors, or friends & families with no additional cost. Xtra app is available for both Android and iOS platforms. Simply download the app and start sending & receiving gifts.
Xtra দেশের প্রথম ডিজিটাল গিফট প্ল্যাটফর্ম, যার সাহায্যে আপনি আপনার কোম্পানীর এমপ্লয়ী, ক্লায়েন্ট, পরিবেশক, সরবরাহকারী অথবা আপনার পরিবারের সদস্য, বন্ধুবান্ধবদের তাদের পছন্দ অনুযায়ী গিফট বা রিওয়ার্ড গ্রহণের সুযোগ করে দিচ্ছেন অতিরিক্ত কোন খরচ ছাড়াই। Xtra-এর সুবিধা গ্রহণ করে আপনি আমাদের যেকোনো মার্চেন্ট প্রতিষ্ঠান (যেমন: যেকোনো রেস্টুরেন্ট, ফ্যশন আউটলেট) থেকে আপনার কোম্পানীর এমপ্লয়ী, ডিসট্রিবিউটর অথবা আপনার পরিবারের সদস্য, বন্ধুবান্ধবদের তাদের পছন্দ অনুযায়ী গিফট বা রিওয়ার্ড দিতে পারেন (যেমন: ৩০০০ টাকার কুপন)।
Nowadays, the digitization has created a renaissance accelerating development to make our civic life easier. We need a digital system as much as possible to save our time, energy and money. As an individual person you would like to keep your family or friends happy by sending attractive gifts on various occasions, on the other hand as a company owner or a manager, you may like to give rewards to your employees or send gifts to your clients, distributors but you may not have any digital way to do that currently. That is where Xtra will help you to make it happen. Though Xtra, you can give rewards or gifts to your employees, clients, distributors or family & friends at any time without any hassle or additional cost.
Through the Xtra app, you can easily send gifts or rewards. All you need to do is to log-in to your Xtra app from your Android/iOS device, then select the person you want to send the gift, choose the merchant, make the payment and that’s all about it.
As an individual person, you can be a gift sender. Through your Xtra app, you can easily send gifts to your friends or loved ones with just a few clicks.
Similarly, any kind of company or organization could also be the Gift Sender of Xtra. If you are a company owner or manager, then we have additional options for sending gift/reward for you. Please call or email us to know the details: https://www.xtragift.com/contact-us/
As a gift sender, you can easily send a gift to your family or your business stakeholders through Xtra app. From the menu, you need to choose “Send Gift Card”, then from that screen, type sender’s phone no, select merchant (shop/service point), gift amount. Then, you will be asked to pay that amount through bKash, debit or credit card. Through one of these payment methods, you can pay the gift amount. That’s it. It’s so simple.
After getting any gifts or rewards from any friends or family members or from a company, you have to install the Xtra app in your phone, then go to the Merchant (e.g. any fashion outlet or restaurant) and use your Xtra app to scan the QR code to avail the gifts. The QR codes are already given to each merchant. If it is an online shop (eCommerce site), then you will need to generate a gift code from Xtra app and then you will use that code in the checkout part of the eCommerce site.
Yes, you can. From your Xtra app, you can easily send gifts to your spouse, friends or anyone you like.
At this moment, Xtra is operating only within the Dhaka Metropolitan City but within a short time, the whole country will come under the coverage area of Xtra. Eventually, Xtra will move to the international market too.
Xtra is a platform where Gift Receiver will choose/select their own gift by the digital gift card sent by the Gift Sender. They will go to a shop or online site, use the Xtra digital gift card for this. So there is no question of delivery by Xtra. For example, if you get 2000 taka gift card from your friend in a fashion outlet. You can go to that fashion outlet at your convenient time, may purchase a dress for you with BDT 2500 taka. In that case, you will give an additional 500 taka from your pocket, rest 2000 taka will come from your digital gift card. If you buy anything with 2000 taka, then you do not need to pay any additional money.
Yes, the expiry date will be normally for one year. Gift Receiver will be able to see the expiry date of any gift in the app. If the Gift is not availed by the due date (eg. one year) by the Gift Receiver, then the Gift Sender will be notified on that and then Gift Sender will be able to reuse that money to resend digital gift to anyone else.
If the Gift is not availed by the due date by the Gift Receiver, then the Gift Sender will be notified on that and then Gift Sender will be able to reuse that money to resend digital gift to anyone else. In such cases, there will be a small charge of BDT 10 from the Gift Sender.
Yes, we have both iOS and Android app.
Yes, +8801714110380
As an individual or as an owner/ manager of a company, if you want to give gifts or rewards to your family and friends or your employees, distributors, clients, suppliers, then you or your company is a Gift Sender in Xtra.
As an individual person you can be a gift sender. Similarly, any kind of company or organization could be the Gift Sender of Xtra.
If you are the owner or a manager of a good service company (e.g. restaurant, fashion outlet, hotel, e-Commerce etc.), then you can become a Merchant in Xtra. Any individual or a company can send gifts or rewards from any Xtra Merchants.
Xtra is a ditial gift platform from where any company or an individual person can send gifts or rewards to their employees, clients, distributors, or friends & families with no additional cost through Xtra Merchants. So, if you are an Xtra Merchant, then you are in the driving force to increase your sales and revenue. Apart from your regular visitors, you can expect a large number of additional customers to your outlets through Xtra.
Using Xtra, Gift Senders will send gifts through merchants. As a consequence of getting those additional customers through Xtra, it will increase sales and revenue for the Merchants for sure.

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